We-Commerce: Overview

Introduction

The We-Commerce section in the admin portal is your central hub for managing all e-commerce operations. Here you will manage orders, subscriptions, products, enrollments, promotions, people and more.

Where to find We-Commerce Section

1. Log in to the Fluid Admin portal.
2. On the left hand navigation, you will see We-Commerce

What lives under We-Commerce

1. The We-Commerce section of the admin contains three important parts to help run your business:
   1. Orders: This is where you can see and manage all orders and subscriptions.
   2. Products: This is where you can create new products, categories, promotions and more.
   3. People: This is where you can manage all reps, admins, customers and contacts.

Orders Section

• The orders section is broken into two parts:
  • Orders: Here you can see all orders, search orders, open up orders and get detailed information, as well as create new orders. A full Orders overview can be found here.
  • Subscriptions: Here you can see all Subscriptions, details on the subscriptions, get statistics on active subscriptions and create new subscriptions. A full Subscriptions overview can be found here.

Products Section

• The products section is broken into 6 parts:
  • All Products: This is where you can manage all products, edit products, create new products and import products. A full Products overview can be found here.
  • Categories: Here you can manage all product categories, create new categories and edit current categories. A full Categories overview can be found here.
  • Collections: Here you can manage all collections for your products and categories. A full Collections overview can be found here.
  • Promo Codes: Here you can see all promo codes and filter by active vs. inactive. You also have the ability to setup new promo codes. A full Promo Codes overview can be found here.
  • Inventory: This is where you can manage inventory on a per SKU basis. A full Inventory overview can be found here.
  • Enrollments: This is where you can set up your enrollment packs. See which packs are active, and make edits to packs. A full Enrollments overview can be found here.

People Section

• The People section is broken into 4 parts:
  • Reps: These are the Reps in your system. You can search, view more details and add new Reps from this page.
  • Admins: These are people with Admin access. These will be your corporate employees such as customer service and marketing.
  • Customers: These are customers in your system that have placed an order, been imported from a previous legacy system or
  • Contacts: This shows all contacts that have come through the system.
    • A full People overview can be found here.