Submit a request

Aim to include as much information and detail in your request as possible to reduce delays between replies

Your email address

What is your name?

Company(optional)

What company are you a representative for?

Account Email(optional)

The email associated with your account. This may match the email address you already entered.

What device are you using?(optional)

(e.g., iPhone 12 - iOS 17, Samsung Galaxy S22 - Android 13)

Is the app updated to the latest version?(optional)

If no, what version of the app are you using? (You can find this in your app store)

When did you first notice the issue?(optional)

(Date and time, if possible)

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Can you reproduce this issue?(optional)

Yes/No, and if yes, please add steps to do so.

Were you connected to WiFi when the issue occurred?

Have you tried restarting the app?

Have you tried reinstalling the app?

App Info(optional)

Attachments(optional)

Add file or drop files here