To configure assignment rules:
- In the Marketing > Contacts section of the admin portal, click the gear icon in the top right corner
- Select "Contact Assignment Rule"
- Choose from four distribution methods:
- Auto: Automatic lead distribution
- Most Active Users: Prioritize high-performing team members
- Designated Users: Select specific recipients
-
Manual: Assign leads individually
Note: If 'Designated Users' is selected, a search field becomes available.
To learn more, see "Creating and Managing Contacts."
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