Introduction
The Shipping section in your admin portal enables you to configure how shipping rates are calculated for your store. This comprehensive system allows you to choose between product-based rates, flat country rates, or external calculation services to provide accurate shipping costs to customers. The flexible shipping configuration ensures you can match your actual shipping costs while providing transparent pricing to customers during checkout.
Login to Admin Portal
- Visit: https://admin.fluid.app/
- Enter your email address associated with your account.
- Retrieve the 6 digit code sent to your email and enter it.
- You are now in your company's Fluid Admin portal.
Accessing Shipping Management
- Select the Settings Gear Icon in the top right and click “Shipping”.
- You are now in the main Shipping menu.
Shipping Calculation Options
Product-based Rates
- Manually enter shipping rates for product variants for each country they're sold in
- Define shipping rates in the product variant pricing table here - https://admin.fluid.app/products
Flat Country Rates
- Charge a fixed shipping fee based on the destination country
- Define a flat rate per country here - https://admin.fluid.app/settings/countries
Use a Droplet
- Connect your shipping calculation settings through a droplet integration
- Connect to your shipping calculation provider here - https://admin.fluid.app/droplets
Free shipping
- No configuration - just free shipping on all orders company wide
Product-based Rates
Individual Product Shipping:
- Functionality: Set individual shipping rates for specific products or product categories
- Use Cases: Products with varying sizes, weights, or shipping requirements
- Benefits: Precise shipping cost control for each item
- Implementation: Configure unique shipping rates based on product characteristics
Strategic Applications:
- Heavy or oversized items requiring special handling
- Fragile products needing specialized packaging
- Products with different shipping origins or warehouses
- Items with varying shipping restrictions or requirements
Configuration Considerations:
- Product weight and dimension specifications
- Special handling requirements and associated costs
- Regional shipping variations for specific products
- Volume-based shipping discounts for bulk orders
Flat Country Rates
Geographic Shipping Zones:
- Functionality: Charge a fixed shipping fee based on the destination country
- Use Cases: Simple international shipping structure with country-based pricing
- Benefits: Easy to understand and implement for customers and administrators
- Implementation: Set fixed rates for domestic and international destinations
Zone-Based Pricing Strategy:
- Domestic shipping rates for local deliveries
- International shipping tiers based on geographic regions
- Express shipping options with premium pricing
- Remote area surcharges for difficult-to-reach destinations
Business Applications:
- Standardized product sizes and weights
- Simplified international commerce
- Predictable shipping costs for budgeting
- Clear customer expectations for shipping fees
Droplet
Third-Party Integration:
- Functionality: Use external service or middleware to calculate shipping costs in real time
- Use Cases: Dynamic pricing based on actual carrier rates and real-time logistics data
- Benefits: Accurate pricing that reflects current shipping market conditions
- Implementation: Integration with shipping carriers, logistics providers, or specialized shipping software
Integration Possibilities:
- Major shipping carriers (UPS, FedEx, USPS, DHL)
- Logistics management platforms
- Specialized shipping software solutions
- Custom shipping calculation APIs
Advanced Features:
- Real-time rate shopping across multiple carriers
- Automated carrier selection based on cost or delivery time
- Dynamic pricing adjustments for fuel surcharges and seasonal rates
- Comprehensive tracking and delivery confirmation integration
Free Shipping
- Global free shipping
Current Setup:
- Selected Option: Free Shipping (radio button selected)
- Policy: Offer free shipping on all orders, no additional costs applied
- Customer Experience: No shipping charges displayed during checkout
- Business Impact: Shipping costs absorbed into product pricing or business operations
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