Mobile App System Requirements & Compatibility Guide

Overview

Before installing the Fluid mobile app, check that your device meets these minimum system requirements. Using a compatible device ensures you'll have access to all features and the best possible experience.

iOS Requirements

Minimum Version

    • iOS 13.4 or newer

Compatible Devices

    • iPhone
      • iPhone 6S and newer models
      • All Pro, Plus, and Max variants
    • iPad
      • iPad Air 2 and newer
      • iPad Pro (all models)
      • iPad mini 4 and newer
    • iPod
      • iPod Touch (7th generation)

Checking iOS Version

  1. Open your device's Settings app
  2. Tap General
  3. Tap About
  4. Look for "Software Version"

Android Requirements

Minimum Version

    • Android 6.0 (Marshmallow) or newer

Device Specifications

    • Memory (RAM): 2GB minimum recommended
    • Storage Space: 100MB minimum free space
    • Processor: 1.4 GHz or faster
    • Screen Resolution: 720 x 1280 pixels minimum

Checking Android Version

  1. Open your device's Settings app
  2. Scroll to About Phone/About Device
  3. Look for "Android Version"

Performance Considerations

Optimal Performance

For the best experience, we recommend:

    • Using the latest OS version available for your device
    • Maintaining at least 500MB of free storage space
    • Enabling automatic app updates
    • Regularly clearing app cache

Known Issues with Unsupported Versions

Using an unsupported operating system may result in:

    • Reduced app performance
    • Security vulnerabilities
    • Feature incompatibility
    • App crashes or freezes
    • Sync issues
    • Payment processing failures

Best Practices

Device Maintenance

    • Keep your device's operating system up to date
    • Enable automatic updates when possible
    • Clear app cache periodically

Security

    • Enable device passcode/biometric security
    • Keep device security patches current
    • Use secure and private WiFi networks
    • Enable two-factor authentication where available

Support Resources

Need Help?

If you experience technical issues or need assistance:

    • Email: support@fluid.app
    • Check device compatibility
    • Verify OS version
    • Review troubleshooting guides
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