Introduction
Stay in control of your business with real-time alerts that matter. Your notification system is your window into everything happening across your platform β from sales opportunities to team conversations.
π― Quick Win: Take 5 minutes now to set up your perfect notification flow.
Quick Setup Essentials
Mobile App Settings
All notification preferences are managed through your Fluid mobile app:
- Launch the Fluid mobile app
- Tap your profile icon in the top right
- Select "Account"
- Tap "Notifications"
Need some peace and quiet? Activate Do Not Disturb mode to:
- Silence all notifications until tomorrow
- Mute specific categories
- Keep those can't-miss priority alerts coming through
β° Smart Scheduling: Set custom quiet hours for automatic Do Not Disturb activation.
Choose Your Style
Pick a notification preset that matches your workflow:
| Default | Essential | Balanced | Engaged |
|---|---|---|---|
| Standard mix | Critical updates only | Moderate frequency | Comprehensive coverage |
| Best for new users | Focus-intensive roles | Team leaders | Power users |
Your Notification Universe
Share Engagement
Watch your content make waves in real-time. Every view, completion, and reaction tells a story about your audience engagement.
Track metrics that matter:
- Page and media performance
- Video completion rates
- Contact form submissions
- Emoji reactions and interactions
π Analytics Tip: Compare engagement patterns across different time zones to optimize your posting schedule.
Lead Generation
Never miss a sales opportunity. Get instant alerts when:
-
- A new lead enters your pipeline
- Someone submits a pop-up form
- Potential customers show interest
Social Engagement
Monitor social interactions:
-
- Comment likes
- Reply notifications
- Video comments
Social & Community
Keep your finger on the pulse of your community through:
| Comments | Replies | Reactions | Discussions |
|---|---|---|---|
| Instant notifications | Thread updates | Engagement metrics | Community pulse |
| Priority flagging | @mentions | Sentiment tracking | Trend alerts |
Business Operations
Your order activity dashboard comes to life with alerts for:
-
- New orders landing in your system
- Cart abandonment opportunities
- External order processing
- Shopping cart activity
π Smart Automation: Set up conditional alerts based on order value or customer segment.
Customization That Works
Shape your notification experience through multiple channels:
π± Push Notifications
Instant updates that keep you in the loop
-
- Custom sound options
- Banner preview settings
- Action button configuration
π§ Email Digests
Detailed reports when you need them
-
- Smart bundling
- Priority inbox compatibility
- Rich preview support
π‘ Pro Tip: Think of notifications as your personal business radar β tune it to catch what matters most.
Priority Management Made Simple
| High Priority | Medium Priority | Low Priority |
|---|---|---|
| Payment issues | New registrations | System updates |
| Security alerts | Performance reports | Newsletter signups |
| System outages | Team activities | General announcements |
| Emergency contacts | Milestone alerts | Feature updates |
Team Notification Strategy
Build your notification framework around:
Organizational Structure
-
- Department needs
- Project teams
- Geographic zones
Response Protocol
- Clear escalation paths
- Backup notification chains
- Response time expectations
π Team Templates
Create and share notification presets for different roles:
-
- Sales Team Focus
- Support Priority
- Marketing Insights
- Developer Updates
Troubleshooting Guide
When notifications aren't working as expected, follow this diagnostic path:
- Quick Checks
- Spam filter status
- Notification preferences
- Internet connection
- Deep Fixes
- Clear app cache
- Update contact information
- Review device settings
- Install latest app version
Need expert help? Our support team is ready at support@fluid.app.
π Set a monthly reminder to review your notification preferences. As your business evolves, so should your alert strategy.
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